What do we value?
We are passionate about empowering patients and their families to lead healthier lives.
Holistic Health
We treat you as a whole person, not just your symptoms. We strive to understand your background, priorities and the factors that might influence your health and choices, and work alongside you towards better health in all aspects of your life.
Compassion
We are compassionate and empathetic towards our patients and their families. We strive to keep the consultation room a judgement-free space where you can be honest about what is going on without being made to feel uncomfortable.
Integrity
We are committed to providing safe, effective and respectful care while offering value for money. We strive to ensure our patients receive the highest quality care available in our rural context and are committed to life-long learning. We value open, honest conversation and will be clear about the limitations of our practice and assist with appropriate referrals as needed.
Patient-Centred Care
We listen to our patients, strive to understand and address their priorities, and make collaborative decisions about their health. We strive to find common ground and work together towards our patients' best interests.
Practice Details
Where we are:
You can find us in the Zingisa room at the Imbewu Livelihoods Centre in Zithulele Village
Opening Hours:
Subject to change
Mondays to Thursdays
09h00 - 16h00
Fridays, Saturdays and Public Holidays
By Appointment Only
Sundays
Closed
Testimonials
What our patients and families have to say about us.
" I was still thinking about the very awesome medical experience I had yesterday. From my history you can see I am a regular with doctor visits. Yesterday really gave me a new respect for your profession . Your care and attention to detail is amazing. "
Jackie Samuels
Frequently Asked Questions
Do you dispense medicine?
Yes, we have a dispensing licence and can dispense medications that we prescribe. If there is something we do not have in stock, we can write a prescription to take to your nearest pharmacy.
Do you offer an after-hours service?
I do not provide any after-hours services. Please proceed to your nearest emergency centre if it's urgent, or make an appointment.
Do you offer blood tests (pathology services)?
Yes, we can send a variety of samples such as blood, sputum, urine and small biopsies to a private lab for testing. This might incur an additional fee, depending on whether you have medical aid that covers pathology. We also have a range of point-of-care tests that we do in our rooms, such as pregnancy tests, urine dipsticks, glucose (sugar) testing, HIV tests and syphilis tests. These tests are included in the consultation fee.
Do you do X-rays?
No, we do not have the facilities to offer X-rays. We can refer you to a private radiologist for X-rays in Mthatha, or to the local district hospital down the road.
Do you see walk-in patients?
Yes, we do accept walk-in patients, but you might have to wait longer than if you make an appointment. For an appointment please Whatsapp 067 356 2123.
Do you accept medical aid?
Yes. The medical aids we accept are: Discovery, Momentum Health, GEMS, Profmed, Bestmed, Health4Me, Medihelp, Ingwe, Bonitas, Polmed, Botsogo, Imperial Motus Med, Sasolmed, Workaway International, Bp South Africa, Fishmed, Golden Arrow Benefit, Moto Healthcare, Pg Group, Pick N Pay Med Sch Transmed, Wooltru, SABC, Medipos, Medshield and Namibia Health Plan. If you belong to another medical aid you will be required to pay directly and claim back from your medical aid.
Do you accept cash?
No, strictly no cash accepted. Payment options include via card machine, EFT, Capitec QR code, Snapscan, Samsung Pay, Google Pay and Apple Pay. Kindly note that all non-medical aid patients are required to pay in full on the day of their consultation. We are unfortunately unable to offer alternative payment arrangements.
Do you offer online consultations?
Yes, but only to patients that we have seen in person within the previous 12 months.
How much do you charge for a consultation?
For medical aid patients we charge medical aid rates. For non-medical aid patients the consultation fee is R500, which includes basic tests, small procedures and most acute medicines (medicines that are needed for less than a week, for example pain medication or antibiotics). There will be an additional fee for vaccinations, chronic medication and send-away laboratory tests. If you need multiple follow-up appointments we will gladly discuss a lower rate for follow-ups.
In what language do consultations take place?
Dr Kent is fluent in English and Afrikaans, and we have a translator available on Mondays and Fridays for patients who speak isiXhosa.
Emergency Care
If you have an immediately life-threatening emergency, you should rather call an ambulance or proceed immediately to your nearest emergency centre.
Want to know more?
Have questions? Feel free to contact us using the form below.
Email us
drjennakent@gmail.comWhatsApp us
+27 (067) 356 2123